When you are having a mental health crisis

If you feel you have a mental health crisis, try the following services:

• Call your Family Doctor (if you have one)
• Call your mental health worker (if you have one)
• Call the Fraser Valley Regional Crisis Line: (604) 820-1166 in Abbotsford and Mission, or call 1-877-820-7444 toll free
• Call 911 (ask for ambulance or police to assist you)
• Visit MSA General Hospital: 2179 McCallum Rd, Abbotsford [click here for map] (604) 853-2201
• Visit Mission Memorial Hospital: 7324 Hurd St, Mission [click here for map] (604) 826-6261

The following services are available for people of all ages when they are experiencing a mental health crisis/emergency. You do not need a referral to access these services, but it is a good idea to contact your family doctor, psychiatrist, and/or mental health worker if you are experiencing a crisis.

Fraser Valley Regional Crisis Line
Abbotsford/Mission: (604) 820-1166
Upper Fraser Valley Toll Free: 1-877-820-7444

Provides 24/7 telephone crisis intervention, emotional support, referrals, and resource information by trained volunteers for people of all ages on a wide variety of issues. Also provides screening and referral to Emergency Mental Health services in the region.

POLICE Abbotsford: 911 or (604) 859-5225
POLICE Mission: 911 or (604) 826-7161

If you or someone you love appears to be in a mental health crisis and are in need of protection for themselves or others, call the police to assist you in getting them to the hospital emergency room.

MSA General Hospital Emergency Department: (604) 853-2201
Mission Memorial Hospital Emergency Department: (604) 826-6261

For people experiencing a mental health crisis who may need to be admitted to the hospital in Abbotsford or Mission, and do not have immediate access to a family doctor or psychiatrist. It often requires a long wait before you may be admitted to hospital, but they will give you an assessment on how best to support you in your psychiatric crisis.

Psychiatric Unit - MSA General Hospital: (604) 854-2113

Provides beds and treatment in the hospital specifically for people experiencing acute psychiatric problems. You can be referred to the Psychiatric Unit by your family doctor or by a psychiatrist. Some people go through the hospital’s emergency department and are assessed to be in need of further hospital care. Some people who are thought to be in need of protection for themselves and others may be "involuntarily" admitted to hospital. In that case, the Mental Health Act requires agreement of two doctors who have examined you. This means that you have no choice about whether you are admitted to hospital.